Last update: 06/08/2025
These Terms and Conditions (hereinafter “Terms”) govern the use of the services provided by the business under the name Barkas Konstantinos trading as Spiral Healing, based in Ilioupoli at Attica GREECE, VAT No. 167752649, KEFODE Attica (hereinafter “the Business”), as well as the website spiralhealing.gr (hereinafter “the Website”). By accessing and/or browsing the Website, as well as by making a booking or using the services, the visitor/user fully and unreservedly accepts these Terms.
1. Provided Services
The Business exclusively provides home massage services. No products are sold through or outside the Website.
2. Geographic Service Area
Services are primarily offered within the city of Athens and the wider Attica region. Upon agreement, services may also be provided outside Athens, subject to additional costs agreed in advance.
3. Booking Process
Bookings can be made via phone, messaging applications (WhatsApp, Viber, SMS), or in the future, through the Website. A booking is considered valid only after confirmation by the Business.
4. Cancellation Policy
- Free cancellation up to 2 hours before the scheduled session.
- Cancellations made less than 2 hours before the appointment, are subjected to a charge of 50% of the service cost.
- In case of no-shows prior notice are charged 100% of the service cost.
5. Payment Methods
Payments can be made:
- By Credit card via POS.
- Via IRIS Payments.
- In cash.
- In the future, via online payment through the Website or via a payment link.
6. Client Obligations
The client is required to:
- Provide a safe, clean, and suitable environment for the service.
- Inform the Business in advance of any health conditions or issues that may affect the provision of the service.
- Follow the therapist’s instructions for their own safety and wellbeing.
7. Limitation of Liability
The Business makes every effort to provide safe and high-quality services. However:
- Massage services are not a substitute for medical diagnosis or treatment. The client acknowledges that the services are provided solely for relaxation and wellbeing and do not constitute a medical procedure.
- The client bears full responsibility for the accuracy and completeness of the health information they provide, including any conditions, injuries, or allergies. The Business is not liable for any deterioration of health resulting from withholding or failing to disclose relevant information.
- The Business is not responsible for any delay or inability to provide the service due to force majeure events, such as extreme weather conditions, strikes, technical failures, or other circumstances beyond its control.
- Under no circumstances shall the Business’s liability exceed the total amount paid by the client for the respective service.
8. Amendments to the Terms
The Business reserves the right to amend these Terms at any time. Changes will take effect upon publication on the Website.
9. Governing Law and Jurisdiction
These Terms are governed by Greek law, and any disputes shall be subject to the exclusive jurisdiction of the courts of Athens, Greece.
10. Contact Information
Spiral Healing
Ιn charge: Barkas Konstantinos
Location: Ilioupoli, Attica GREECE
e-mail: info@spiralhealing.gr
Phone: +30 694 342 9696