Privacy Policy

Last update: 06/08/2025

In the context of providing services and promoting the business, which are available on the website spiralhealing.gr (hereinafter referred to as “the Website”), the business under the name Barkas Konstantinos trading as Spiral Healing based in Ilioupoli at Attica GREECE, VAT No. 167752649, KEFODE Attica (hereinafter referred to as “the Business”):

1. Processing of Personal Data

The Business processes personal data — meaning the collection, storage, and use of such data — in compliance with European and national data protection legislation, including the General Data Protection Regulation (EU) 2016/679 and Law 4624/2019.

2. Data Retention Period

Personal data is retained only for as long as necessary for the purposes of processing, in accordance with Article 5(1)(e) of the GDPR, and in any case, no longer than the duration of the contractual relationship or as required by law.

3. Data Collection

At the current stage, data is collected exclusively through phone communication or messaging applications (WhatsApp, Viber, SMS). The details are manually recorded in a Customer Relationship Management (CRM) system.

4. Future Data Collection

As the Website evolves, and with your consent, the Business may collect data such as:

  • Full name
  • Contact details (phone, email)
  • Online booking information
  • Payment details
  • Technical data (IP address, cookies, visitor statistics)

5. Legal Compliance

The Business collects and retains any additional details (e.g., VAT number, profession, bank account details) only when necessary for contract execution or to comply with a legal obligation.

6. Statistical Data

Anonymous or pseudonymised statistical data may be collected to improve services and the user experience on the Website.

7. Links to Third Parties and Social Media

The Website may include links to third-party websites and social media platforms, each of which maintains its own Privacy Policy, for which the Business bears no responsibility.

8. Data Recipients

Potential recipients of data may include:

  • External partners (e.g., accountants, CRM providers, technical support)
  • Payment service providers
  • Data hosting providers (servers)
  • Public Authorities, including judicial and prosecutorial authorities

9. Minors’ Data

According to Article 21 of Law 4624/2019, the processing of minors’ personal data for information society services is lawful if the minor is at least 15 years old and provides consent. If under 15, parental or guardian consent is required. In the event of collecting data that does not meet legal requirements, such data will be deleted immediately.

10. User Rights

In accordance with the GDPR, you have the right to:

  • Access your data
  • Rectify or update your data
  • Erase your data (“right to be forgotten”)

To exercise your rights, please contact: info@spiralhealing.gr.

11. Cookies

The Website uses cookies to ensure proper functionality and the best possible user experience.
You can read the full Cookie Policy and manage your preferences here: Cookie Policy

12. Data Security

The Business takes all necessary technical and organizational measures to protect personal data from loss, misuse, or unauthorized access.

13. Amendments

This Policy may be amended at any time. The revised version will be published on this page.

14. Contact Information

Spiral Healing
Ιn charge: Barkas Konstantinos
Location: Ilioupoli, Attica GREECE
e-mail: info@spiralhealing.gr
Phone: +30 694 342 9696